SMS Privacy Policy

Simplee Pest Control
Effective date: September 29, 2026
This SMS Privacy Policy explains how Simplee Pest Control LLC (“Simplee Pest Control,” “we,” “us,” or “our”) collects and uses information in connection with our text messaging program. This page is specific to SMS / text messaging. It is not a full company privacy policy covering every website, form, or offline activity.
Website: https://www.simpleepest.com
Information we collect
When you opt in to receive texts from Simplee Pest Control, or when you otherwise interact with our messaging program, we may collect:
• Your mobile phone number
• Your name (when you provide it)
• Other information you voluntarily provide related to your service account or messaging preferences (for example, appointment details needed to send a reminder, or a reply you send to us)
We do not ask for payment card numbers, Social Security numbers, or other sensitive payment/identity data via SMS.
How we use this information
We use the information described above to:
• Send the text messages you requested or consented to, including FieldRoutes operational messages such as appointment reminders, service updates, and technician On My Way notifications
• Manage your SMS subscription (including opt-in status, HELP requests, and opt-out / STOP requests)
• Respond to customer support requests related to the messaging program
• Maintain records needed to operate and improve the reliability of the messaging program
Message frequency varies.
Sharing; text messaging opt-in data and consent
We use service providers that help us deliver and operate text messages (for example, messaging platforms and our field-service / customer system). Those providers process information only as needed to provide those services to us.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Your choices
• Text STOP to cancel SMS messages from this program. You may receive a one-time confirmation of opt-out.
• Text HELP for help.
• You may also contact us using the support details below to ask about your messaging preferences.
Customer support
Simplee Pest Control
Phone: 801-200-6522
Email: hello@simpleepest.com
Website: https://www.simpleepest.com
Service area context: Utah County and Salt Lake County, Utah.
Updates
We may update this SMS Privacy Policy from time to time. The effective date above will change when we post an update. Continued participation in the messaging program after an update means you acknowledge the revised policy.
Related terms
Messaging program terms: https://www.simpleepest.com/sms-terms-and-conditions